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Answering Services: What Business Owners Should Know Many businesses today are looking for ways to lower their cost of operation. This is usually accomplished by only spending on necessary expenses. However, it remains necessary even if somewhat expensive for most companies to hire a receptionist. One of the key parts of any business is a having a receptionist and it is hard to do without one. Employing one at minimum wage will cost you a monthly total of $1200 upwards. If you’re looking to save yourself from spending this type of money, then you should consider hiring an answering service company. Listed below are a few key points discussing answering service pricing. Contracting an answering service provider should be considered an investment. The start-up cost is essential as a first consideration. Answering service companies will charge you a setup fee. A fee of around $15 upwards is the norm, but this varies depending on the company. Usually the setup fee is not affected by the size of your business. Small enterprises, as well as larger ones, are charged the same price range. Next on your list of considerations should be the answering service cost. Different answering service providers project different costs. The total cost will be determined by the type of package you choose. The common trend among most answering service providers is that they have a standard monthly fee. This monthly fee will be a base to give you the bare minimum it will cost you per month to maintain the service. To cover a certain number of calls per month will cost you from around $19 upwards.
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Additional features will affect answering service pricing. This may include the purchase of a unique forwarding number. It is possible to choose from a list of readily available numbers. Generally, purchasing a number will cost you from $10 upwards. Taking and delivering of message carries its own separate charges. The most common pricing for this rests at an average minimum of $5 a month.
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Customer preferences tend to dictate the packages that they will favor. Packages offered are customized to fit the needs of the client. This will determine the choice between a long-term or short-term contract to the amount suited to the volume of calls received. Contracts on a month to month basis tend to be more expensive in the long run. A long term contract is not only preferable to a short term one bit is more affordable as well. Answering service pricing will be affected by call charging. The two distinct call charging options are per call and per minute. Your preference here will rest on the type of calls you generally receive. The second choice is better suited to companies that field long phone calls. $0/45 is the average call rate charged per call but per minute calls may be charged at $0.78 for every minute. The above information should give you a better picture of how answering service pricing works.